Business Development Manager - US

Salary/Rate:144k USD Base + bonus

Job type:Perm

Town/City:Remote

Country:United States

Business Sectors:Sales & Account Management

Job ref:25547

Post Date:14. 11. 2024

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About the Role

Job description

Name
Teams	Sales / Hub Americas
Job title	Business Development Manager
Location	US
Time per week	40 hours per week
Working hours	09:00-18:00 (one hour of unpaid lunchtime)
Reports to Direct reports	Regional Director, Americas -
Job Purpose	The Business Development Manager takes care of prospecting, outbound sales, inbound sales, solution offering in the Americas Hub with a key focus on the US market. This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with Technical Solutions Specialists and Business Services. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps the CRM up to date, provides reports, feed-back to the management. Provides market information to Marketing for regional campaigns.
Tasks	Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with us Organizes demos to demonstrate our solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Technical Solutions Specialists, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains the CRM with clean and up to date information Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position
Job Requirements:	Minimum 5 years of sales experience in outbound sales on the US market; Latin American market knowledge is an advantage. Experience in SaaS sales and the localization industry Fluent English knowledge; Spanish and French knowledge is an advantage Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, B2B selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office and HubSpot. Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

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