Adaptive Globalization The World-Leading Language Services Recruitment Agency

Job description Name Teams Sales / Hub Americas Job title Business Development Manager Location Canada (preference Montréal or Toronto) Time per week 40 hours per week Working hours 09:00-18:00 (one hour of unpaid lunchtime) Reports to Direct reports Regional Director, Americas - Job Purpose The Business Development Manager takes care of prospecting, outbound sales, solution development, solution offering in the Americas Hub (Canada, US, Latin America; main focus on the French speaking Canadian market). This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful with company. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with the Hub Solution Engineers and the Business Services Hub Software Solution Engineers. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps HubSpot up to date, provides reports, feed-back to Data Hub. Provides info to Marketing. Tasks Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with company Organizes demos to demonstrate company solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Solution Engineers, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains HubSpot clean and up to date Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position Job Requirements: Minimum 5 years of sales experience in outbound sales on the Canadian and US market Experience in software sales and / or the localization industry Fluent English and French knowledge Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office, HubSpot Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

Job description Name Teams Sales / Hub Americas Job title Business Development Manager Location US Time per week 40 hours per week Working hours 09:00-18:00 (one hour of unpaid lunchtime) Reports to Direct reports Regional Director, Americas - Job Purpose The Business Development Manager takes care of prospecting, outbound sales, inbound sales, solution offering in the Americas Hub with a key focus on the US market. This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with Technical Solutions Specialists and Business Services. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps the CRM up to date, provides reports, feed-back to the management. Provides market information to Marketing for regional campaigns. Tasks Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with us Organizes demos to demonstrate our solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Technical Solutions Specialists, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains the CRM with clean and up to date information Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position Job Requirements: Minimum 5 years of sales experience in outbound sales on the US market; Latin American market knowledge is an advantage. Experience in SaaS sales and the localization industry Fluent English knowledge; Spanish and French knowledge is an advantage Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, B2B selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office and HubSpot. Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

Business Development Manager – French Market (Remote)   We are looking for a motivated Business Development Manager to join the team of our client and drive growth within the French market. This remote role offers an exciting opportunity for a sales professional passionate about building partnerships and expanding market reach. Key Responsibilities Lead Generation & Qualification: Identify potential clients within the French market, conduct outreach, and qualify leads to build a robust pipeline. Market Strategy Development: Develop and execute effective business development strategies that align with company goals and market demands. Client Relationship Management: Build and nurture relationships with key decision-makers, fostering long-term partnerships and ensuring client satisfaction. Sales Cycle Management: Handle the entire sales cycle, from prospecting to closing, ensuring alignment with the company’s revenue objectives. Collaboration: Work closely with marketing, product, and customer success teams to align efforts and maximize impact in the French market. Market Analysis: Keep abreast of industry trends and competitor activities within the French market to identify new opportunities for growth. Qualifications Experience: Proven track record in business development, sales, or a related field within the French market in the translation and localization industry. Language: Fluency in French and English (both written and spoken). Skills: Strong negotiation, communication, and relationship-building skills. Ability to work independently and in a remote environment. Education: Bachelor’s degree in Business, Marketing, or a related field (preferred). Is that of interest? If so, get in touch!