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Translation Project Manager (Deutschsprachig)   Standort: Hamburg oder Remote innerhalb Deutschlands Art: Vollzeit   Unternehmen: Ein führender Anbieter von Übersetzungs- und Lokalisierungsdienstleistungen, Teil einer großen Gruppe mit über $75M Umsatz, sucht dich als erfahrenen Translation Project Manager, um das Team zu verstärken. Während ein Standort in Hamburg ideal ist, kannst du auch von überall in Deutschland remote arbeiten. Persönliche Treffen werden im Voraus geplant.   Rollenbeschreibung:   Als Translation Project Manager bist du der Hauptansprechpartner für Kunden und stellst eine qualitativ hochwertige sowie termingerechte Lieferung von Übersetzungs- und Lokalisierungsprojekten sicher. Diese Rolle erfordert deine ausgeprägten Projektmanagement-Fähigkeiten, deine Fähigkeit, Dienstleister zu koordinieren, und deine kundenorientierte Arbeitsweise.   Deine Hauptaufgaben:   Kundenmanagement: • Du bist der Hauptansprechpartner für deine Kunden und sorgst für klare und effektive Kommunikation. • Du baust starke Kundenbeziehungen durch hervorragenden Service auf und pflegst sie.   Projektmanagement: • Du definierst, kalkulierst und planst Projekte. • Du koordinierst und verwaltest Ressourcen und Dienstleister für jedes Projekt. • Du überwachst Projektbudgets und Zeitpläne, um eine erfolgreiche Lieferung sicherzustellen. • Du führst Qualitätsprüfungen durch, um Genauigkeit und Standards zu gewährleisten.   Technische Unterstützung: • Du erstellst und pflegst linguistische Ressourcen in CAT-Tools (z. B. MemoQ). • Du aktualisierst Kunden- und Projektdaten im TMS-System.   Vertriebsunterstützung: • Du unterstützt das Vertriebsteam bei der Angebotserstellung und Projektplanung für neue Kunden.   Qualifikationen: • Mindestens 2 Jahre Erfahrung im Projektmanagement im Übersetzungsbereich. • Erfahrung im direkten Kundenkontakt. • Hervorragende schriftliche und mündliche Deutsch- und Englischkenntnisse; zusätzliche Sprachen sind ein Plus.   Technische Fähigkeiten: • Vertrautheit mit TMS-Tools wie XTRF oder MemoQ. • Sicherer Umgang mit MS Office (Word, Excel, Outlook). • Grundkenntnisse in DTP-Tools wie InDesign sind von Vorteil.   Soft Skills: • Du verfügst über ausgeprägte organisatorische, analytische und problemlösende Fähigkeiten. • Du bist detailorientiert und in der Lage, mehrere Aufgaben gleichzeitig zu erledigen. • Deine zwischenmenschlichen Fähigkeiten und dein Verhandlungsgeschick zeichnen dich aus.   Warum solltest du bei uns arbeiten? • Flexible Remote-Arbeit in ganz Deutschland. • Kollegiales und unterstützendes Arbeitsumfeld. • Möglichkeiten zur beruflichen Weiterentwicklung in einem etablierten Unternehmen.   Ist das für dich interessant? Für weitere Details melde dich einfach bei uns! Wir freuen uns darauf, dich kennenzulernen. #LI-Hybrid #LI-remote #LI-CP1

Account Executive US We are dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process. Are you a high calibre, hungry enterprise software or language services sales professional seeking the opportunity to maximise your earnings? Looking to thrive and play a key role in the future growth of a dynamic, high growth, privately owned cloud-based software company in the global content translation Industry? If so, read on because we are seeking a business development director to join our team to continue to drive our business forward. Responsibilities You will be a proactive business developer; you will develop key relationships with new enterprise prospects and potential channel partners to exceed both individual and company targets. You will be responsible for the full sales cycle from generating leads, assessing requirements and providing effective software demonstrations via the internet, to showcase the benefits of our system. The role will also include preparing quotations, responding to RFIs or tender documents and resolving any queries. Then post sale you will be responsible for managing accounts to ensure the customer gains the maximum benefit from the system. Identify, target and pursue qualified opportunities in new customer contacts and key decision makers at all levels in the enterprise to identify new business opportunities. This includes all prospect communications, presentations, proposals, proofs-of-concept, all follow-up, and bid management. Be a part of the primary team to qualify new business leads generated from sales and marketing efforts. Prepare and present to prospective Clients. Be the primary external face of the company at prospect sites, industry events & trade shows, and on the phone. Own and drive competitive bidding events (e.g., RFPs) to support new sales activities. Plan and conduct new business activities with target accounts and lead all Client interactions, including on-site visits, online meetings, and email and phone interactions. Effectively demonstrate technology solutions to prospective Clients. Contribute input for service improvements and new solution designs by collaborating with Product, Marketing, and Account Management teams. Work with leadership in regularly scheduled meetings to review new customer pursuit activity and present account and territory plans to meet quota expectations. Requirements More than three years' enterprise software sales experience or a sales background in translation services or translation technology A successful track record of exceeding sales targets Successful experience with providing proactive assistance and support to Clients A university degree Superb communication and relationship building skills The ability to influence and negotiate with key decision makers. A team player who can collaborate effectively and work independently demonstrating strong skills of persuasion A strong ambition and drive to thrive in a fast-paced environment. The ability to learn about new technology quickly

Account Executive US We are dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process. Are you a high calibre, hungry enterprise software or language services sales professional seeking the opportunity to maximise your earnings? Looking to thrive and play a key role in the future growth of a dynamic, high growth, privately owned cloud-based software company in the global content translation Industry? If so, read on because we are seeking a business development director to join our team to continue to drive our business forward. Responsibilities You will be a proactive business developer; you will develop key relationships with new enterprise prospects and potential channel partners to exceed both individual and company targets. You will be responsible for the full sales cycle from generating leads, assessing requirements and providing effective software demonstrations via the internet, to showcase the benefits of our system. The role will also include preparing quotations, responding to RFIs or tender documents and resolving any queries. Then post sale you will be responsible for managing accounts to ensure the customer gains the maximum benefit from the system. Identify, target and pursue qualified opportunities in new customer contacts and key decision makers at all levels in the enterprise to identify new business opportunities. This includes all prospect communications, presentations, proposals, proofs-of-concept, all follow-up, and bid management. Be a part of the primary team to qualify new business leads generated from sales and marketing efforts. Prepare and present to prospective Clients. Be the primary external face of the company at prospect sites, industry events & trade shows, and on the phone. Own and drive competitive bidding events (e.g., RFPs) to support new sales activities. Plan and conduct new business activities with target accounts and lead all Client interactions, including on-site visits, online meetings, and email and phone interactions. Effectively demonstrate technology solutions to prospective Clients. Contribute input for service improvements and new solution designs by collaborating with Product, Marketing, and Account Management teams. Work with leadership in regularly scheduled meetings to review new customer pursuit activity and present account and territory plans to meet quota expectations. Requirements More than three years' enterprise software sales experience or a sales background in translation services or translation technology A successful track record of exceeding sales targets Successful experience with providing proactive assistance and support to Clients A university degree Superb communication and relationship building skills The ability to influence and negotiate with key decision makers. A team player who can collaborate effectively and work independently demonstrating strong skills of persuasion A strong ambition and drive to thrive in a fast-paced environment. The ability to learn about new technology quickly

Customer Success Consultant Location: LATAM, remote Job Summary As a Customer Success Consultant, you will be the primary point of contact between the company and its clients. Your primary goal is to ensure customer satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling. You will work closely with cross-functional teams to address customer needs and contribute to the overall success of the customer base. You will play a crucial role in building long-term relationships, driving customer retention, and identifying opportunities for growth. Responsibilities 1. Relationship Building: Build and maintain strong relationships with key stakeholders within customer organizations, including decision-makers and influencers. Understand clients' business goals and challenges to align product/service offerings with their needs. 2. Account Management: Serve as the main point of contact for assigned accounts. Monitor customer accounts, track usage, and identify opportunities for growth. 3. Customer Advocacy: Encourage and facilitate customer advocacy, including testimonials, case studies, and referrals. Act as a voice of the customer within the company, providing feedback to improve products and services. 4. Issue Resolution: Proactively address and resolve customer issues or concerns. Collaborate with cross-functional teams to ensure timely and effective problem resolution. 5. Product Expertise: Develop a deep understanding of the company's products or services. Stay informed about product updates and industry trends to provide valuable insights to customers. 6. Renewal Management: Monitor customer accounts for renewal and work towards ensuring a high renewal rate. Identify opportunities for upselling or cross-selling additional products or services. 7. Continuous Improvement: Continuously assess customer data and analytics to identify trends, measure customer health, and predict potential issues. Stay informed about industry best practices and trends. Continuously learn and build expertise across group products, services and assigned customers. Qualifications Bachelor’s degree in business, management or a related field. Proven experience in customer success, account management or a related role. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with the ability to interpret data and trends. Familiarity with CRM software, key sales metrics and CS tools. Ability to collaborate effectively with cross-functional teams. Self-motivated and self-disciplined to work successfully in a remote environment. Enthusiastic and “can do” attitude. Benefits: Attractive commission scheme. A dynamic, international working environment. Training and personal development opportunities. Working with experts in the field of language technology and localization. Participation in international conferences and industry leading events. Remote working.

Stellenbeschreibung: Projektmanager / Senior Projektmanager Überblick: Wir suchen einen erfahrenen Senior Projektmanager, der eine zentrale Rolle bei der Umsetzung hochwertiger Übersetzungsprojekte übernimmt. Idealerweise bringst Du mindestens 5 Jahre Erfahrung im Projektmanagement mit, vorzugsweise in der Übersetzungs- und Lokalisierungsbranche. Erfahrung im Bereich Medizintechnik ist ein Plus, aber kein Muss. In dieser Rolle arbeitest Du sowohl an der Projektabwicklung als auch im direkten Kundenkontakt. Kommunikationsstärke und Freude an der Zusammenarbeit mit Kunden sind essenziell. Die Stelle ist remote, mit der Anforderung, für die Schulung und ein paar Mal pro Quartal im Büro in Süddeutschland zu sein. Deine Aufgaben: Eigenverantwortliche Steuerung von Übersetzungs- und Lokalisierungsprojekten von Anfang bis Ende, inklusive Einhaltung von Deadlines und Qualitätsstandards. Hauptansprechpartner für Kunden, Aufbau und Pflege langfristiger Kundenbeziehungen. Enge Zusammenarbeit mit internen Teams, darunter Linguisten, Ingenieure und Vertrieb, um eine reibungslose Projektabwicklung zu gewährleisten. Proaktives Erkennen und Lösen von Herausforderungen, um Projektziele einzuhalten und die Kundenzufriedenheit sicherzustellen. Überwachung von Projektbudgets, Ressourcen und Zeitplänen, um im vereinbarten Rahmen zu bleiben. Regelmäßige Updates an Kunden und Stakeholder, um Transparenz und klare Kommunikation sicherzustellen. Dein Profil: 5+ Jahre Erfahrung im Projektmanagement in der Übersetzungs-, Lokalisierungs- oder verwandten Branche. Kenntnisse im Bereich Medizintechnik sind von Vorteil, aber nicht zwingend erforderlich. Starke kommunikative Fähigkeiten im Kundenkontakt, um vertrauensvolle Beziehungen aufzubauen und herausfordernde Situationen souverän zu meistern. Hervorragende organisatorische Fähigkeiten und eine strukturierte Arbeitsweise, kombiniert mit einer lösungsorientierten Denkweise. Erfahrung mit Translation Management Systemen (TMS) und anderen branchenüblichen Tools ist ein Plus. Ist das spannend für dich? Wenn dann, melde dich bei uns! #LI-CP1 #LI-remote

Job description Name Teams Sales / Hub Americas Job title Business Development Manager Location Canada (preference Montréal or Toronto) Time per week 40 hours per week Working hours 09:00-18:00 (one hour of unpaid lunchtime) Reports to Direct reports Regional Director, Americas - Job Purpose The Business Development Manager takes care of prospecting, outbound sales, solution development, solution offering in the Americas Hub (Canada, US, Latin America; main focus on the French speaking Canadian market). This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful with company. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with the Hub Solution Engineers and the Business Services Hub Software Solution Engineers. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps HubSpot up to date, provides reports, feed-back to Data Hub. Provides info to Marketing. Tasks Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with company Organizes demos to demonstrate company solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Solution Engineers, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains HubSpot clean and up to date Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position Job Requirements: Minimum 5 years of sales experience in outbound sales on the Canadian and US market Experience in software sales and / or the localization industry Fluent English and French knowledge Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office, HubSpot Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

Job description Name Teams Sales / Hub Americas Job title Business Development Manager Location US Time per week 40 hours per week Working hours 09:00-18:00 (one hour of unpaid lunchtime) Reports to Direct reports Regional Director, Americas - Job Purpose The Business Development Manager takes care of prospecting, outbound sales, inbound sales, solution offering in the Americas Hub with a key focus on the US market. This sales role covers all stages of the customer journey, acquiring new customers and then developing these relationships further. At the right moment these customers are handed over to the Customer Success Manager. BDM is aware of market trends and directions to propose great experience. Builds relationship with prospects from scratch and enables these accounts to be successful. Works with multiple stakeholders of the Hub to advise customers on solutions and best practices. Coordinates problem-solving and training sessions with Technical Solutions Specialists and Business Services. Guides prospect customers to establish optimal workflows and processes. Establishes measurements of success. Keeps the CRM up to date, provides reports, feed-back to the management. Provides market information to Marketing for regional campaigns. Tasks Responsible for outbound and inbound business development, for the portfolio of future customers across the territory; manages customer journey, handing them over to the Customer Success Manager at the right moment for further growth, renewals, upsells; to exceed customer and key company performance goals Understands and anticipates client needs, pain-points, provides appropriate solutions Builds and nurtures strong strategic advisory relationships with the users and prospects to make their businesses more successful with us Organizes demos to demonstrate our solutions, product features Collects feedback from the market, from prospects, existing accounts Represents company at conferences and exhibitions Manages the needs of different audiences and stakeholders Develops and nurtures customers for advocacy; regularly sources case studies/references Collaborates with the Hub Technical Solutions Specialists, the Product, Development and Support teams, the Data Hub, the Business Services Hub to help customers resolve their issues, share feature requests, report pain-points, bugs, share ideas for the Product Roadmap (responsible for representing the customer within the business) Provides information, maintains the CRM with clean and up to date information Invites, involves, engages customers for and during conferences and events In addition to the above, BDM may be asked to perform other tasks designated by the direct lead, closely related to the position Job Requirements: Minimum 5 years of sales experience in outbound sales on the US market; Latin American market knowledge is an advantage. Experience in SaaS sales and the localization industry Fluent English knowledge; Spanish and French knowledge is an advantage Understanding of business processes, reporting processes Good team worker Strong emotional intelligence Sales attitude and strong customer focus Experience with Sales Navigator Able to influence and negotiate with key decision-makers Compliance with company standards Experience and proven track record in solution offering, B2B selling Proven track of building strong relationships with customers Experience in quantitative research methods Experience in data management and analytics using CRM systems Good command of MS Office and HubSpot. Strong communication, presentation, negotiation skills Ability to work independently High level of initiative and creativity Ambitious, self-confident, enthusiastic

Ready to level up your client relationship game? Our client is looking for a Client Relationship Executive to join their team. If you've got a few years of localization industry experience under your belt and love building meaningful connections with enterprise clients, we want to hear from you. What You'll Do: Own and nurture relationships with your portfolio of amazing clients Create growth strategies that wow customers and expand accounts Lead engaging client reviews and kickoff meetings Work your magic with data to spot trends and opportunities Collaborate across teams to deliver stellar solutions Requirements: 3+ years of experience managing client relationships. Experience in localization industry is a MUST A knack for juggling multiple projects while keeping everything organized Strong communication skills that make complex ideas sound simple Experience with CRM systems (bonus points for Hubspot!) A collaborative spirit and genuine passion for helping clients succeed Our client offers a supportive environment where you can grow your career while working with global brands. You'll be part of a dynamic team that values innovation, creativity, and personal growth. Location: remote, US-based Salary: $60k to $75k base (depending on experience) Ready to take your next career step? Let's talk! Send your resume to veronika.gonzalez@adaptiveglobalization.com